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Stellenangebotsbeschreibung: Start: 18th AprilTasks:Provide excellent customer service to our clients via the different channels  (inbound calls, outbound calls, email, chat ) and be able to work towards meeting Key Performance Indicator (‘KPIs’)• Make sure that all customer queries are answered and their concerns are addressed accordingly; demonstrate empathy• Maintain basic knowledge of client products and/or services Participate in activities designed to improve customer satisfaction and business performance• Track, document and retrieve information in call tracking databaseSkills:Fluent in Dutch, both written and verbal and working level of English. (With basic understanding to industry related terminologies)   Strong computer navigation skills, Keyboarding Skills, internet surfing and...