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Company Personalbüro U. Herrmann
in German
08.04.2024 Updated on: 13.04.2024
Stellenangebotsbeschreibung: Community Forum Engineer : 8th AprilTS/level II: 22nd AprilTasks:• Analyzing service performance issues• Setting case priority depending on the client needs• Providing timely, relevant solutions through established procedures• Focusing on customer expectations and satisfaction• Collaborating with other team members to provide high-quality supportProfile• Are advanced in both German C1 and English B2• Have strong technical backgroundAre skilled in verbal and written communication to analyze, interpret and address client needs• Have prior knowledge in network operations, networking protocols, network authentication, messaging technology or messaging protocols.• Have working knowledge of one or more current Microsoft Operating systems (Windows NT Professional, Wi...
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