13 Jobs found

Ihr Arbeitgeber:Unser Kunde ist eine international renommierte Institution, die sich der Bereitstellung einer außergewöhnlichen Mathematikausbildung für Schüler jeden Alters widmet. Sie wurde vor etwa 30 Jahren gegründet und bildet stolz tausende von Schülern in den USA und Kanada über eine Online-Plattform aus. Das Unternehmen verwendet einen eigenen Lehrplan, der von ihren Curriculum-Teams entwickelt wurde. Mit einer langen Geschichte in der Förderung von mathematischer Exzellenz hat sich die Firma zum Ziel gesetzt, den Schülern die Fähigkeiten und das Wissen zu vermitteln, die notwendig sind, um in Mathematik und darüber hinaus erfolgreich zu sein. Sie sind bestrebt, ein anregendes Lernumfeld zu schaffen, das Neugier, kritisches Denken und Problemlösungsfähigkeiten fördert.Ihre Aufgaben...

Ihre Chance für den nächsten KarriereschrittSind Sie bereit, den nächsten Schritt in Ihrer Karriere zu gehen und eine neue Herausforderung anzunehmen? Wir suchen Sie als Solutions Consultant mit Deutsch- und Englischkenntnissen für ein weltweit führendes Suchmaschinenunternehmen. Werden Sie Teil eines dynamischen Teams in Sofia, das erstklassigen Kundenservice bietet und Nutzern hilft, das Beste aus ihren Produkten herauszuholen. Wir unterstützen Sie bei Ihrem Umzug nach Bulgarien!Ihre AufgabenKompetente Beratung und Support für unsere Produkte und Dienstleistungen mit Fokus auf höchste Kundenzufriedenheit- Sicherer Umgang mit CRM-Software, Ticketsystemen und weiteren Service-Tools, um individuelle Kundenbedürfnisse zu erfüllen- Betreuung von Kunden über verschiedene Kanäle (Telefon, E-Mai...

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.TELUS International Bulgaria is looking for passionate Back Office Gaming Support Specialists to join our NEW Game Support Team - get the job you will enjoy!A typical day:- Assist our players with any issues they might experience or report- Focus on the player and provide the ultimate player experience- Listen to the voice of the players and communicate it further to the appropriate teams- Work with our team to improve our processesIf you have:- Fluency in German and a good command of English- Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset- Player empathy and understanding a player’s perspective when tackling their issues- Understanding of ...

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.TELUS Digital Bulgaria is looking for passionate Player Support Specialist for Riot Games Account with German and English to join our growing Game Support Team - get the job you will enjoy!A typical day:- Help out our players with any issues they might have via tickets and chat- Provide the best player experience with a case by case player oriented approach- Identify trending issues and bugs submitted by players and communicate them to the appropriate teams- Work with a passionate team of gamers to give our support experience a player to player feelIf you have:- Fluency in German and a good command of English- Player empathy and understanding a player’s perspective when tackling their issue is requi...

Customer Support Analyst med Dansk og Engelsk – Fintech i Sofia, BulgarienStartdatoer: 15. august 2025Arbejdssted: Sofia, BulgarienAnsættelsesform: FuldtidSprogkrav: Dansk og engelsk (C1/B2-niveau)Erfaring: Ingen erfaring nødvendig – fuld oplæring tilbydesOm jobbetEr du klar til at tage springet og blive en del af en international fintech-organisation, der arbejder med pengetransaktioner og kundeservice i verdensklasse? Vi søger servicemindede og strukturerede Customer Support Analysts til en spændende rolle i Sofia – en by med lav leveomkostning, høj livskvalitet og stærke karrieremuligheder.Dine arbejdsopgaverSom Customer Support Analyst bliver du den direkte kontaktperson for kunder, der har spørgsmål om pengeoverførsler og relaterede transaktioner. Du:Besvarer henvendelser via telefon,...

Er du klar til at tage springet og blive en del af en global digital organisation, der leverer support i verdensklasse? Vi søger motiverede og servicemindede Solutions Consultants til en spændende rolle i Sofia — en by kendt for sin voksende tech-sektor, internationale arbejdsmiljø og høje livskvalitet.Dine arbejdsopgaverSom Solutions Consultant bliver du den direkte kontaktperson for brugere, der har spørgsmål om digitale produkter og tjenester. Du:Besvarer henvendelser via telefon, e-mail og chatArbejder med CRM-systemer, ticketing og digitale værktøjerLøser forespørgsler effektivt og inden for aftalte tidsrammerBidrager til teamets viden og deler best practicesDeltager i løbende træning og holder dig opdateret på produkter og trendsDin profilDansk og engelsk talendeGode kommunikationsev...

Er du klar til at tage det næste skridt i din karriere og opnå din næste udfordring?Har du en stor interesse for digital content og vil du bo og opleve fantastiske Bulgarien og Sofia? Så er du vores nye kollega!Som Content Moderator vil du blive en del af et fantastisk team, hvor I sammen vil:Gennemgå bruger-genereret backoffice-information for at sikre overholdelse af etablerede retningslinjerTræffe hurtige og passende handlinger mod information, der bryder retningslinjer eller udgør en risikoHolde dig opdateret om interne politikker for at sikre korrekt implementeringIdentificere og analysere mønstre for proaktivt at håndtere potentielle risiciVi leder efter en person med:Høj opmærksomhed på detaljerEvnen til at forsvare beslutninger og forklare tankeprocessen bag demEvnen til at identif...

Start: asap  German:23.06.2025Tasks:You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.Skills:• Strong phone and verbal communication skills, along with active listening. • Fluency in   both German  verbal, written • Working level of English • Work experience in the travel, airline, hospitality or similar industry is an advantage • Work experience in a customer experience center is an advantage • Good typing and computer skills (MS Office applications) • Be organized, have decision-making and analytical skills • Team player w...

Start: asapnext start_ 23 the JuneSign in Bonus: 1000 BGNWorking hours: Day shift 10:00am-7:00pm**, late shifts** 12:00 -9:00pm or night only from 5:00 pm-2:00 am and part-timers as well.**** Tasks:As a representative of the brand, you will be expected to deliver high-quality customer service mainly by inbound calls, live chat, email and social media.As a Customer Support assistant, you will be responsible for handling all communications and assisting our customers with inquiries and issues they may face. Profile:- Fluency in German, both written and verbal- Good command of English, both written and verbal- Excellent communication skills- Interest in sports- Work experience in a customer service center is an advantage, but not a requirement- Good typing and computer skills (MS Office appli...

Start: asapDUTIES AND RESPONSIBILITIES:- To be “the face” of the company delivering expert knowledge and superior gaming quality- To represent and maintain the company brand by consistently adhering to the company presentation and grooming policy- To present all games in the required professional manner, showcasing exceptional presenting skills at all times in line with the company performance expectations- The ability to engage players- To maintain a professional level of technical proficiency in all games with the ability to remain fully aware of your performance at all times and ensure compliance with the Company brand guidelines- To have an active role in the company’s continuous improvement plan to achieve plans for future growth within the companyREQUIREMENTS:- Native/fluent C 1 in E...

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.TELUS International Bulgaria is looking for passionate Back Office Gaming Support Specialists to join our NEW Game Support Team - get the job you will enjoy!A typical day:- Assist our players with any issues they might experience or report- Focus on the player and provide the ultimate player experience- Listen to the voice of the players and communicate it further to the appropriate teams- Work with our team to improve our processesIf you have:- Fluency in German and a good command of English- Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset- Player empathy and understanding a player’s perspective when tackling their issues- Understanding of ...

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria!As a B2B Solutions Consultant with German and English you will be a part of a great team and all together will:- Assist businesses with general inquiries, product support, and troubleshooting via phone, e-mail, and chat- Only B2B (business to business) communication- Deliver outstanding client service- Achieve great customer experience and satisfaction- Identify and understand user needsAs a candidate, you do not need to have experience in a similar role but you should be fluent in German and able to demonstrate a keen interest ...

*Please note that the position is based in Sofia, Bulgaria and we will assist you to relocate.Are you ready to take the next step in your career and achieve your next challenge?If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!As a Digital Trust and Safety Specialist with German and English you will:- Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies- Take prompt and appropriate action on information that violates guidelines or poses risks- Stay updated on internal policies to ensure accurate implementation- Identify and analyze patterns to proactively address potential risksWe’re looking for someone with:- High attention to detai...